Office of Transit & Destination Support
Border-office coordination from the first transit point to final discharge.
Most providers stop at lodgement. We follow the movement through every customs checkpoint between departure and destination. The Office of Transit is the customs office where the goods first enter a new customs territory en route — for UK exports through France this is typically the entry point on the EU side. The Office of Destination is the office where the movement formally ends and the T1 is discharged. We coordinate with both: confirming arrival at the office of transit, ensuring the destination office has the data it needs to discharge promptly, and resolving mismatches before they become a guarantee call. For Turkish exporters routing through Bulgaria or Romania, this border-side coordination is often the difference between a clean weekly run and a chronic discharge backlog.
What's included
- Office-of-transit arrival confirmation
- Destination-office liaison for fast discharge
- Mismatch resolution before guarantee call
- Route-by-route experience for UK → EU and CTC corridors
How it works
- 1
Route mapped
Office of transit and destination identified from the planned route.
- 2
Transit confirmed
Arrival at the office of transit verified through NCTS.
- 3
Destination chased
Destination office contacted as soon as goods are due to arrive.
- 4
Discharge closed
Discharge confirmation issued and movement closed.
Frequently asked
Do you cover Common Transit Convention countries outside the EU?
Yes — including Iceland, Liechtenstein, Norway, Switzerland, North Macedonia, Serbia, Turkey, Ukraine and the UK itself.
What if the goods change destination mid-route?
We can amend the destination office on NCTS while the movement is open, subject to HMRC and the new destination accepting the change.